Legal

Refund & Cancellation Policy

This policy explains how donations, contributions and event registrations made to Dr. Suraj Prakash Jeevan Das Memorial Society are handled.

Last updated: August 2026

Donations

All donations made to the Society are voluntary contributions towards our healthcare programs and community initiatives. Since funds are often allocated or utilised soon after receipt, donations once made are generally non-refundable.

Refund in Case of Error

If a donation was made in error, such as a duplicate transaction, an incorrect amount, or a technical glitch during payment, please write to us within 7 days of the transaction along with your payment reference. We will review the matter and process a refund where genuinely applicable.

Event & Camp Registrations

For any paid registrations towards health camps, workshops or programs, cancellation requests made at least 3 days before the event date may be considered for a refund. Requests made closer to the event, or after it has taken place, will not be eligible for a refund.

Processing Time

Approved refunds will be processed back to the original mode of payment within 7 to 10 working days. Depending on your bank or payment provider, it may take a few additional days for the amount to reflect in your account.

Cancellation by the Society

In the rare event that a camp, program or event is cancelled or postponed by the Society, any amount collected specifically for that event will be refunded in full, or adjusted towards a future event at the participant's choice.

Changes to This Policy

This Refund & Cancellation Policy may be revised from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page.

Need Help With a Refund?

Reach out to us at Rawal Nursing Home, Dehradun, Uttarakhand, or call us at +91 97199 65417, and our team will assist you.